Left something behind at the game or concert? Don't worry—it happens to the best of us. Here's everything you need to know about recovering your lost items at Snapdragon Stadium.

How to Recover Your Lost Items

If you believe you have left a cell phone, wallet or other personal items at an event at Snapdragon Stadium, your best bet is to visit Guest Services.

Finding Guest Services

If you are still at the stadium, you can find Guest Services in sections 101, 114, 135 and 328 for help with your lost item.

Contacting Guest Services

If you are no longer at the stadium, Snapdragon has made it easy to contact Guest Services. Just use this form and explain your situation. If you're looking for a phone number for Guest Services, call 619-564-7940.

Best Practices for Contacting Guest Services:

  • Provide a detailed description of the item (brand, color, distinguishing features)
  • Note where you were sitting (section, row, seat number)
  • Mention the date and event you attended
  • Include your contact information so they can reach you if the item is found
  • Act Fast: Contact Guest Services as soon as you realize something is missing. Items are held for a limited time before being donated or disposed of.

Most Commonly Lost Items at Snapdragon Stadium

You're not alone if you've misplaced something. Here are the items most frequently turned in to Lost and Found:

  • Credit cards and wallets — Usually fall out of pockets when sitting down or reaching for snacks
  • Cell phones — The #1 lost item at every stadium. Check under your seat first!
  • Keys (especially car keys) — Easy to drop, hard to spot in dim stadium lighting
  • Sunglasses — Set down during the game and forgotten when you leave
  • Hats and caps — Blown off by wind or left on seats
  • Jackets and sweatshirts — Warm during the day, cold after sunset—easy to forget when you're not wearing them
  • Kids' items — Stuffed animals, blankets, pacifiers, and toys
  • Prescription glasses — Often tucked into pockets or bags and fall out
  • Jewelry — Rings, earrings, necklaces removed for comfort
  • Cameras and GoPros — Set down to cheer and left behind in the excitement
  • Portable chargers — Plugged in at seats and forgotten
  • Team merchandise — Just bought, set down for a moment, then... oops
  • Water bottles — Reusable bottles are easy to leave under seats
  • Medications — Small pill bottles or inhalers slip out of bags

Forgot Something? Here's What You Can Buy at the Stadium

Left something at home or lost it early in the game? Snapdragon Stadium has you covered with these essentials available for purchase:

Merchandise Stands:

  • Sunscreen (critical for day games!)
  • Hats and caps (team branded)
  • Sunglasses
  • Jackets and hoodies (team merchandise)
  • Water bottles
  • Ponchos (if weather turns)
  • Earplugs (especially helpful for concerts)

Guest Services Can Help With:

  • Phone chargers and portable batteries
  • Over-the-counter medications (Tylenol, Advil, etc.)
  • Baby items like diapers (ask—they often have emergency supplies)
  • Band-aids and first aid items
  • Lost ticket or credential help

Pro Tips to Avoid Losing Items

Prevention is your best defense. Here's how to keep track of your belongings during the excitement of gameday:

Take a photo of your seat section when you arrive. It's easier to retrace your steps when you know exactly where you were sitting. Plus, you'll have proof for Lost and Found.
  • Use your phone's "Find My" location tag — Drop a pin at your seat location so you can navigate back if needed
  • Keep valuables in zippered pockets — Items in open pockets fall out when you sit, stand, and cheer
  • Attach AirTags to keys and bags — A small investment that can save you hours of stress
  • Don't set items under seats — Out of sight, out of mind. Keep everything on your lap or in a secured bag
  • Check your row before leaving — Especially after emotional wins or tough losses when you're distracted!
  • Use the stadium clear bag policy to your advantage — With a clear bag, it's much easier to keep track of everything at a glance

What Happens to Unclaimed Items?

Snapdragon Stadium holds lost items for a period of time (typically 30-90 days depending on the item). After that:

  • Valuable items (phones, wallets, jewelry) are held longer and may be turned over to local authorities
  • Clothing and non-valuables are typically donated to local charities after 30 days
  • Perishable items are disposed of after each event
Special Note on Cell Phones: If you find someone else's phone, turn it in to Guest Services immediately. Most modern phones can be remotely located by their owners, and Guest Services can help reunite devices with their owners quickly.

Found Someone Else's Item?

If you find a lost item at Snapdragon Stadium, please turn it in to the nearest Guest Services location (sections 101, 114, 135, or 328). Your good deed could make someone's day—and save them from having to cancel credit cards or replace expensive items.


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